Effective date: 27 April 2026
This Privacy Policy describes how AKY Trading Company (operating under the brand name “AKY Family”), with its principal place of business at Village Zanihal, near Al Noor Jama Masjid, Banihal, Ramban, Jammu & Kashmir — 182146, collects, uses, discloses, and protects information from visitors and customers of our website.
1. Information we collect
When you place an order or create an account, we may collect:
- Your name, postal address, email, and phone number
- Your shipping address and order history
- Payment information (handled securely by our payment gateway — we never see or store your card or UPI credentials)
- IP address, browser type, device information, and cookies for analytics
2. How we use your information
- To process and ship your orders
- To communicate with you about orders, shipping, and customer support
- To send promotional emails about new products or offers (only if you opt in)
- To improve our website and services
- To comply with legal obligations under Indian law
3. Sharing of information
We do not sell, rent, or trade your personal information. We share data only with:
- Payment gateways (e.g., Razorpay) to process your payment
- Courier partners (e.g., Shiprocket, India Post, Delhivery) to deliver your order
- Government authorities, when legally required
4. Cookies
We use cookies for cart functionality, login sessions, and basic analytics. You may disable cookies in your browser, though some features may not work.
5. Data security
We use industry-standard SSL encryption and reasonable security practices in line with the IT (Reasonable Security Practices) Rules, 2011.
6. Your rights
- Request a copy of personal information we hold about you
- Ask us to correct or delete your information
- Withdraw consent for marketing communications
7. Children’s privacy
Our site is not intended for users under 18. We do not knowingly collect personal information from children.
8. Contact / Grievance Officer
Email: globeitout@gmail.com
Response time: within 30 days as per Rule 5(9), SPDI Rules, 2011.